Billing & Subscription Management

Manage your Leadbehavior subscription, view your current plan, and access the Stripe billing portal.

Viewing Your Current Plan

1. Log in to app.leadbehavior.com
2. Go to Account → Billing

If you have an active subscription, you'll see:

Detail	Description
Plan	Your current plan name (Starter or Business)
Price	Monthly or annual cost
Users	Maximum number of users included in your plan

Choosing a Plan

If you don't have an active subscription (or your subscription was canceled), the billing page displays the available plans:

Plan	Credits Included	Features
Starter	300/month	Website lead scoring, Google Ads conversion adjustments
Business	1,000/month	Everything in Starter, plus Meta integration, negative adjustment values, custom score thresholds

All prices are in USD. Click on a plan to proceed to Stripe checkout.

See Pricing & Credits for a detailed breakdown of credits and overage pricing.

Managing Your Subscription

Click Manage Subscription on the billing page to open the Stripe customer portal. From there you can:

• Update your payment method
• View invoices and payment history
• Change your plan (upgrade or downgrade)
• Cancel your subscription

External Portal

The Manage Subscription button opens Stripe's billing portal in a new tab. All payment processing and subscription changes are handled securely through Stripe.

Upgrading Your Plan

If you're on the Starter plan and need features like Meta integration, negative adjustment values, or custom score thresholds:

1. Go to Account → Billing
2. Click Manage Subscription
3. In the Stripe portal, choose the Business plan

Canceled Subscriptions

If your subscription is canceled:

• The billing page shows the date your subscription will end (if applicable)
• After expiration, you'll see the plan selection cards to purchase a new subscription
• Your account data and configuration are retained — you won't lose your leads or settings

Troubleshooting

Redirected to the billing page when navigating the app

If your subscription is inactive or canceled, Leadbehavior redirects you to the billing page. Select a plan to reactivate your account.

Payment failed

Use the Stripe portal (Manage Subscription) to update your payment method. Stripe will automatically retry failed payments.

Need an Enterprise plan?

Contact us for custom pricing, higher credit limits, and dedicated support.

Next Steps

• View pricing details for credit allotments and overage rates
• Manage your users — user limits are determined by your plan