Billing & Subscription Management
Manage your Leadbehavior subscription, view your current plan, and access the Stripe billing portal.
Viewing Your Current Plan
- Log in to app.leadbehavior.com
- Go to Account → Billing
If you have an active subscription, you'll see:
| Detail | Description |
|---|---|
| Plan | Your current plan name (Starter or Business) |
| Price | Monthly or annual cost |
| Users | Maximum number of users included in your plan |
Choosing a Plan
If you don't have an active subscription (or your subscription was canceled), the billing page displays the available plans:
| Plan | Credits Included | Features |
|---|---|---|
| Starter | 300/month | Website lead scoring, Google Ads conversion adjustments |
| Business | 1,000/month | Everything in Starter, plus Meta integration, negative adjustment values, custom score thresholds |
All prices are in USD. Click on a plan to proceed to Stripe checkout.
See Pricing & Credits for a detailed breakdown of credits and overage pricing.
Managing Your Subscription
Click Manage Subscription on the billing page to open the Stripe customer portal. From there you can:
- Update your payment method
- View invoices and payment history
- Change your plan (upgrade or downgrade)
- Cancel your subscription
External Portal
The Manage Subscription button opens Stripe's billing portal in a new tab. All payment processing and subscription changes are handled securely through Stripe.
Upgrading Your Plan
If you're on the Starter plan and need features like Meta integration, negative adjustment values, or custom score thresholds:
- Go to Account → Billing
- Click Manage Subscription
- In the Stripe portal, choose the Business plan
Canceled Subscriptions
If your subscription is canceled:
- The billing page shows the date your subscription will end (if applicable)
- After expiration, you'll see the plan selection cards to purchase a new subscription
- Your account data and configuration are retained — you won't lose your leads or settings
Troubleshooting
Redirected to the billing page when navigating the app
If your subscription is inactive or canceled, Leadbehavior redirects you to the billing page. Select a plan to reactivate your account.
Payment failed
Use the Stripe portal (Manage Subscription) to update your payment method. Stripe will automatically retry failed payments.
Need an Enterprise plan?
Contact us for custom pricing, higher credit limits, and dedicated support.
Next Steps
- View pricing details for credit allotments and overage rates
- Manage your users — user limits are determined by your plan