User Management

Manage who has access to your Leadbehavior account. Invite team members, assign admin roles, and control access.

Viewing Users

1. Log in to app.leadbehavior.com
2. Go to Account → Users
3. You'll see a table of all users on the account

The user table displays:

Column	Description
Name	The user's name, or "Pending Invite" if they haven't yet signed up
Email	The user's email address
Admin	Whether the user has admin privileges (Yes/No)

Inviting Users

1. Navigate to Account → Users
2. Click Invite A New User
3. Enter the user's Email address
4. Check the Admin checkbox if you want to grant admin privileges
5. Click Invite User

The invited user will appear in the table as "Pending Invite" until they create an account and sign in with the invited email address.

Duplicate Emails

If you try to invite an email that's already active on the account, you'll see a notification that the user is already active.

Admin vs. Non-Admin Roles

Capability	Admin	Non-Admin
View leads and dashboards	✓	✓
Create and edit leads	✓	✓
Manage account settings	✓	—
Invite and manage users	✓	—
Connect integrations (Google Ads, Meta)	✓	—
Manage billing and subscription	✓	—

User Limits by Plan

Each plan includes a maximum number of users:

Plan	Max Users
Starter	Defined by your plan
Business	Defined by your plan
Enterprise	Custom

When you've reached your plan's user limit, the Invite A New User button is replaced with a message prompting you to upgrade your plan.

Troubleshooting

"You have reached the maximum number of users for your plan"

Your account has hit the user limit for your current subscription. Upgrade your plan to add more users.

Invited user can't access the account

• Ensure they sign up or log in with the exact email address that was invited
• The user should appear as "Pending Invite" until they complete sign-up

Next Steps

• Manage your subscription to increase user limits
• Configure account integrations — Google Ads, Meta, and more